Trellus drivers are on the road from 9 a.m. to 7 p.m. for guaranteed same-day delivery. Depending on volume, they'll stop picking up new deliveries around 5 p.m. to ensure that deliveries already in their queue reach their destination same-day.
If a delivery is received after 5 p.m., it will be placed in the delivery request queue and assigned when we open the next day at 9 a.m.
We always try to accommodate our merchant partners as best we can, so if you do have a last-minute request, please reach out to our Support Staff (9 a.m. - 7 p.m. Monday - Saturday, and 9 a.m.- 5 p.m. on Sunday) via the Chat on the bottom right of our website or by calling us 1 (833) 562-2554 x 1