How to Request Deletion of Your Account Data

  • Updated

If you wish to have your Trellus customer account data deleted from our servers, please complete the form using this contact link. A Trellus team member will confirm account deletion within 30 days of your request.

Information that will be de deleted from Trellus servers:

  • First and Last Name associated with your account
  • E-mail address associated with your account
  • Phone number(s) associated with your account
  • The above information is also deleted from all order and delivery details related to orders made from your account.

 

Information that does not get deleted:

  • Anonymized account user ID
  • Associated purchase history
  • Stored addresses, dissociated from other personally identifying information, but required for confirmation of driver payout on delivery orders.

 

Request Data Deletion

 

 

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