Customer Support: How Taxes and Fees Are Charged on Your Order

  • Updated

When you place an order through Trellus, here's how your payment is processed:

Authorization Hold: At checkout, Trellus secures an authorization hold on your payment method for the total amount, which includes:

  • Item costs
  • Applicable sales taxes
  • Delivery fees
  • Driver or merchant tips

Distribution of Funds:

  • Sales Tax: Collected by Trellus and remitted to the appropriate government agency.
  • Delivery Fees and Tips: Allocated accordingly, with 100% of the tip going directly to the driver.

This process ensures that all parties receive their respective portions seamlessly, providing you with a smooth and transparent transaction experience.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request